Due to Covid-19 Health and Safety guidelines, students visiting our counter MUST have an appointment (limited walk-in service available). Wait times may be greater than expected; however we will make every effort to honor your scheduled time. Photo ID & EMPL ID# (CUNYFirst ID) required.
Please ensure the following before making an appointment:
- You filed a Free Application for Federal Student Aid (FAFSA) application at www.studentaid.gov
- Students applying for New York State TAP must also complete an application at www.tap.hesc.ny.gov/totw/
- You submitted the federal loan application using the 'Direct Loan Processing Form' located in your CUNYFirst account. (Entrance Counseling, Master Promissory Note & Exit Counseling are completed online. If this is your first federal direct student loan, you must complete Entrance Counseling and Master Promissory Note at: www.studentaid.gov)
<< Make an Appointment >>