Make An Appointment

Make An Appointment

Due to Covid-19 Health and Safety guidelines, students visiting our counter MUST have an appointment (limited walk-in service available). Wait times may be greater than expected; however we will make every effort to honor your scheduled time. Photo ID & EMPL ID# (CUNYFirst ID) required.

Please ensure the following before making an appointment:

  • You filed a Free Application for Federal Student Aid (FAFSA) application at 
  • Students applying for New York State TAP must also complete an application at
  • Entrance Counseling, Master Promissory Note & Exit Counseling are completed online. If this is your first federal direct student loan, you must complete Entrance Counseling and Master Promissory Note at

Federal Loan application must be completed on your CUNYFirst 'Student Center' under Finances Tab select 'Direct Loan Processing Form'.


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