Student Resources

Student Resources

Student Resources

Admissions/Bursar Holds/Financial Aid

ADMISSIONS: For students seeking support regarding applying, transferring, and visiting John Jay.
212-237-8866
admissions@jjay.cuny.edu
NB, L.64

BURSAR: For students who have questions about paying their tuition, collections information, or if they have a “Bursar” hold. The Bursar is the office that manages students’ financial accounts (not financial aid).
212-237-8555
bursar@jjay.cuny.edu
NB, L.70

FINANCIAL AID: For students that have questions about their financial aid and/or about using grants, scholarships, loans, and federal work-study opportunities.
212-237-8149
financialaid@jjay.cuny.edu
BMW, 607

JAY EXPRESS / EMSA CALL CENTER: One Stop Center that can answer questions and provide transactional services for Registrar, Financial Aid, Admissions, some Testing and Bursar issues and more.
212-663-7867 (Jay Express Call Center)
jayexpress@jjay.cuny.edu
NB, L.69

Technology Issues

DOIT HELP DESK: For students seeking technological support such as access to e-mail, CUNYFirst/CUNYPortal, network/wireless connectivity and server issues.
212-237-8200
helpdesk@jjay.cuny.edu
NB, L2.73.00

COMPUTER LAB SERVICES: For students who need access to on-campus computers, printing and scanning services, online tutorials and applications. There is also a student laptop loan program for limited short-term use.
212-237-8047
CLSS@jjay.cuny.edu
NB, L2.72.00

Wellness Center/Emergency Support

FOR PUBLIC SAFETY ISSUES AND MEDICAL EMERGENCIES ON CAMPUS, DIAL EXT. 8888 WHICH RINGS AT ALL PUBLIC SAFETY LOCATIONS.

SINGLE STOP, EMERGENCY FUNDING AND FOOD BANK: For students who are struggling with food insecurity or need emergency funds. There is a food bank and several emergency funding options (including grants, metro cards, and food vouchers) which are provided to students in need. Additional services include seasonal tax prep, financial counseling, and legal aid support.
212-237-8111
singlestop@jjay.cuny.edu
NB, L.68.00

WELLNESS CENTER: For students who need resources to support their holistic wellness, the Wellness Center provides a spectrum of services including personal and group counseling, a full time nurse, health testing and resources.
212-237-8111
counseling@jjay.cuny.edu
NB, L.68.00

Career Services / Planning

CENTER FOR CAREER AND PROFESSIONAL DEVELOPMENT: For students seeking support and resources to meet their career development needs: career counseling, job search assistance, resume and cover letter review, graduate school planning, job and internship fairs, workshop series, career panels, and employer information sessions.
212-237-8754
careers@jjay.cuny.edu
NB, L72.00

PRE-LAW INSTITUTE/POST-GRADUATE OPPORTUNITIES: For students who have questions about entering law school, the legal profession, or other academic opportunities such as fellowships and scholarships.
646-557-4804
pli@jjay.cuny.edu
NB, 8.66

Academic Support / Tutoring

ePORTFOLIO PROGRAM: For students working on academic or professional ePortfolios, offerings include workshops and one-on-one support for ePortfolio creation and maintenance.
212-237-8200 x 5810
ePortfolio@jjay.cuny.edu
Westport 016

LIBRARY: The library offers space for studying and researching. Students can work individually or in groups. The library provides access to books, research databases, and computer workstations. Students can get research assistance and attend workshops.
212-237-8246
libref@jjay.cuny.edu
Haaren Hall

MATH & SCIENCE RESOURCE CENTER (MSRC): This center is for students seeking help with their computer science, math or science classes. The MSRC offers one-on-one, appointment-based tutoring free of charge to current John Jay students. Students must be enrolled in a course covered by the center in order to receive tutoring.
646-557-4635
msrc@jjay.cuny.edu
NB, 1.94

MODERN LANGUAGE CENTER: For students seeking support in their language courses, enrolled students can receive individual and small group tutoring, language learning technology, and self-study routines.
212-484-1140
languagelab@jjay.cuny.edu
NB, 7.64

UNDERGRADUATE ACADEMIC ADVISEMENT: For students who have questions about their classes, graduation requirements, DegreeWorks, or have “Advising” holds on their CUNYFirst accounts. For students with Major Advising holds, they should see their major coordinator in the academic departments (ADV-MJADV). SEEK, ACE or Apple Corps students should see their advisors/counselors.
646-557-4816
academicadvising@jjay.cuny.edu
NB, L.73.12

WRITING CENTER: For students seeking help with their writing and papers for class. The Writing Center provides tutoring and writing consultation to all undergraduate and graduate students enrolled in the College.
212-237-8569
NB, 1.68

Extra- & Co-Curricular Opportunities

ATHLETICS DEPARTMENTS: For students seeking athletic opportunities on teams (basketball, cross country, soccer, softball, swimming, tennis, volleyball). All John Jay matriculated students (Undergraduate and Graduate) are also granted free access to the Recreation and Intramurals facilities with a valid student ID.
212-237-8371
HH, 421

CENTER FOR STUDENT INVOLVEMENT & LEADERSHIP (CSIL): For students seeking ways to get involved on campus, CSIL offers leadership development, cultural opportunities, civic engagement, and social activities. Students can also get information clubs and organizations.
212-237-8698
csil@jjay.cuny.edu
NB, L2.71.00

STUDENT ACADEMIC SUCCESS PROGRAMS (SASP): SASP First Year Programs are for undergraduate students who are not part of the APPLE Corps, ACE, Honors or SEEK programs and are interested/enrolled in a First Year Seminar. SASP Sophomore Programs are for students interested/ enrolled in Sophomore Signature courses. SASP Transfer and CJA programs are for incoming CUNY Justice Academy transfer students and students interested/enrolled in Transfer Transition Seminars. SASP Peer Success Coaching is for new freshmen and transfer students to get connected to campus services, identify special opportunities and plan for a successful Academic Journey.

SASP First Year Programs:
646-557-4868
sasp@jjay.cuny.edu
012W

SASP Sophomore Programs:
646-557-4851
sasp@jjay.cuny.edu
010W

SASP Transfer and CJA Programs:
212-237-8254
sasp@jjay.cuny.edu
011W

SASP Peer Success Coaching:
646-557-4422
sasp@jjay.cuny.edu
L2.75

Research & Special Opportunities

OFFICE FOR STUDENT RESEARCH & CREATIVITY: For students seeking research opportunities, the OSRC funds, supports, and recognizes student-faculty collaborative research and scholarship in all disciplines.
212-887-6237
osrc@jjay.cuny.edu
HH, 204.01

PRISM (PROGRAM FOR RESEARCH INITIATIVES IN SCIENCE AND MATH): For science, math, and computer science students who are interested in the process of scientific research while completing their degree. The PRISM Junior Scholars Program provides academic support and advisement to science and math students of all levels. PRISM also supports CUNY Justice Academy (CJA) students who have transferred to John Jay to complete the forensic science major.
212-887-6189
www.jjay.cuny.edu/prism
prism@jjay.cuny.edu
NB, 5.61.00

UNDERGRADUATE HONORS PROGRAM: For students seeking to join the Honors Program, which provides rigorous academic preparation for graduate and professional schools, support for research projects with faculty, and other intellectually engaging activities for high achieving students. Applications accepted annually from February 1 to April 1, to begin the program the following fall. Students must have less than 75 credits in order to join.
212-237-8553
honorsprogram@jjay.cuny.edu
NB, 8.64

Student Support Centers / Services

ACCESSIBILITY SERVICES: For students who need to obtain appropriate accommodations, support services and information related to documented disabilities.
212-237-8031
accessibilityservices@jjay.cuny.edu
NB, L.66.01

IMMIGRANT STUDENT SUCCESS CENTER: For students, particularly immigrant students, seeking holistic support. The Center can refer these students to the appropriate John Jay, CUNY, or external resources as needed.
212-887-6248
ccarvajal@jjay.cuny.edu
NB, L2.69.11

JOHN JAY MERCHANDISE: For students who want to order John Jay branded merchandise, including caps, T-shirts, hoodies, mugs, etc.
www.jjay.cuny.edu/john-jay-merchandise

JOHN JAY ONLINE BOOKSTORE: For students who need options for purchasing course materials and shopping for the best price from other
sellers across the country. www.jjay.cuny.edu/online-bookstore

LABRENDA GARRETT-NELSON CHILDREN’S CENTER: For student parents who are seeking childcare service. The Center provides quality care and education for children 6 months to 4 years.
212-393-6438
childrenscenter@jjay.cuny.edu
NB, L3.61.00

MILITARY & VETERAN SERVICES: The Center is committed to serving veterans, active duty service members, and their family members through vibrant and relevant higher education programs and veteran-focused support.
212-484-1329
johnjayveterans@jjay.cuny.edu
HH, 229

PUBLIC SAFETY: For students who need to get their John Jay ID cards, report incidents, know campus policies and procedures, and more.
212-237-8524
publicsafety@jjay.cuny.edu
L2.61.00

STUDENT HOUSING: For students who need housing options, the College offers residence living at the New Yorker, which allows students to be close to campus and get more involved in campus events and community outreach programs.
212-393-6339
RLHP@jjay.cuny.edu
NB, L71.04

URBAN MALE INITIATIVE: Open to all students on campus, but in particular students of color, seeking tutoring, mentoring, and building professional networks.
646-557-4557
umi@jjay.cuny.edu
NB, 73.01

WOMEN’S CENTER FOR GENDER JUSTICE: For students who are seeking, or in need of, a space that provides educational programming,
counseling and activism centered around gender equity, LGBTQ rights, antiviolence education and other issues that promote gender equity.
646-557-4535
NB, L.76.00

 

 

 

Student Emergency Assistance Programs

Student Emergency Wellness (SEW) Grant

Through the generosity of donors, including the Petrie Foundation, the SEW grants support current students’ emergency needs so that they can stay in school and complete their degrees.

Maximum award: $1,500

What it Covers

  • Loss of housing: provide financial assistance to help displaced or housing insecure students.
  • Travel expenses due to illness/death in family
  • Utility bills
  • Internet services bill for distance-learning purposes
  • Temporary loss of student’s job, income, or child care
  • Medically necessary appointments and procedures
  • Loss of textbook or school supplies
  • Loss of clothing due to a catastrophic event
  • Unexpected medical and/or dental expenses
  • Car repairs

 

Who Is Eligible
Current undergraduate and graduate degree students, including undocumented students and students with DACA.

How to Apply
Apply for a SEW grant in the Wellness Center or visit the Emergency Funding webpage.

Contact
Wellness Center: Malaine Clarke, 212-621-4101, maclarke@jjay.cuny.edu,  NB, L.68.00 

 

Melquain Anderson Student Emergency (MASE) Assistance Fund

Named for Melquain Anderson who transferred to John Jay after he completed his associate degree and lost his life before he could fulfill his dream of helping young men go to college, the MASE grant provides emergency funding so students can stay in school.

Maximum award: $500

WHAT IT COVERS

  • Loss of housing or dislocation from home
  • Medical expense
  • Temporary loss of income
  • Loss of clothing or school supplies due to a catastrophic event
  • Emergency tuition assistance

WHO IS ELIGIBLE
Current students with GPA under 2.0.

HOW TO APPLY
Students may apply for a MASE in the Wellness Center or visit the Emergency Funding webpage.

CONTACT
Wellness Center: Malaine Clarke, 212-621-4101, maclarke@jjay.cuny.edu, NB, L.68.00

 

Financial Aid Emergency Loan

The Financial Aid office at the College provides emergency loans to current students who need money immediately and cannot wait for their aid to disburse.

Maximum award: Varies, depending on individual student’s circumstances, and at the discretion of the Financial Aid Director and designee

WHAT IT COVERS

Immediate, short-term needs for:

  • Books and supplies
  • Housing
  • Transportation

WHO IS ELIGIBLE
Current students who have a surplus in financial aid after their tuition and fees are covered.

HOW TO APPLY
Students need to request this personally from a Financial Aid Advisor.

CONTACT
Financial Aid Office (EMSA): 212-663-7867, jayexpress@jjay.cuny.edu, NB, L.69

 

LaBrenda Garrett-Nelson Children's Center Scholarship

The LaBrenda Garrett-Nelson Children’s Center Scholarship, named after our generous alumna and John Jay College Foundation Board member, helps defray the cost of tuition and child care for current full-time students.

Maximum award: $1,250

WHAT IT COVERS

  • Tuition assistance
  • Child care at the
  • Children Center

WHO IS ELIGIBLE
Current full-time undergraduate student who has completed at least one semester with a minimum 2.8 GPA, demonstrates financial need through a completed FAFSA, and has a child currently enrolled in the Children’s Center with regular attendance.

HOW TO APPLY
Students may apply for the Labrenda Scholarship in the Children’s Center and visit www.jjay.cuny.edu/scholarships for more information.

CONTACT
Children’s Center: Nadia Griffith-Allen, 212-237-8119, ngriffith@jjay.cuny.edu, NB, L.68.30

 

 

Immigrant Student Emergency Fund

Through the generosity of donors, including the Lang Foundation, the Immigrant Student Emergency Fund provides funding for immigration-status applications, costs related to detention, loss of job or housing due to status, and other related needs.

Maximum award: Varies (DACA fees are increasing from $495 to $795; legal fees vary and will be determined on a case-by-case basis)

WHAT IT COVERS

  • DACA renewal fees
  • Cost of legal representation
  • Expenses due to detainment of family member
  • Temporary income loss due to status
  • Homelessness due to status

WHO IS ELIGIBLE
Current students who identify as undocumented, TPS holders, or DACA recipients, or other students out of status, who are facing difficulty paying legal fees related to their immigration status.

HOW TO APPLY
Students may apply for the Immigrant Student Emergency Funds in the Immigrant Student Success Center.

CONTACT
Immigrant Student Success Center: 212-887-6248, immigrantsuccess@jjay.cuny.edu, NB, L.71

 

 

Food Voucher

Through the generosity of donors, including the Lang Foundation, the Immigrant Student Emergency Fund provides funding for immigration-status applications, costs related to detention, loss of job or housing due to status, and other related needs.

Maximum award: Varies (DACA fees are increasing from $495 to $795; legal fees vary and will be determined on a case-by-case basis)

WHAT IT COVERS

  • Food (MBJ Vouchers)

WHO IS ELIGIBLE
All current students who are food insecure and/or experiencing an emergency.

HOW TO APPLY
Students may apply for a Food Voucher in the Wellness Center or visit the Emergency Funding webpage.

CONTACT
Wellness Center: Malaine Clarke, 212-621-4101, maclarke@jjay.cuny.edu, NB, L.68.00

 

 

Food Pantry

With funding from the Petrie Foundation, the College maintains a Food Pantry for current students and household family members who need help with overcoming food insecurity.

Maximum award: Value based on need and frequency of student shopping.

WHAT IT COVERS

  • Food for current students and their household members as needed

WHO IS ELIGIBLE
Current students who are food insecure and/or experiencing an emergency.

HOW TO APPLY
Students may apply for access to the Food Pantry in the Wellness Center or by visiting the Emergency Funding webpage at: www.jjay.cuny.edu/emergency-funding

CONTACT
Wellness Center: Malaine Clarke, 212-621-4101, maclarke@jjay.cuny.edu, NB, L.68.00

 

 

Snack Station

With funding from the Petrie Foundation, the College maintains a snack station with limited on-the-go snacks for current students who need help with overcoming food insecurity in order to attend class and activities on campus.

Maximum award: Value per meal is $4–$6

WHAT IT COVERS

  • On-campus limited snacks and food

WHO IS ELIGIBLE
All current students

HOW TO APPLY
No application necessary.

CONTACT
Wellness Center: Malaine Clarke, 212-621-4101, maclarke@jjay.cuny.edu, NB, L.68.00

 

 

Student Tuition/Book Assistance

Student Emergency Tuition (SET) Grant

The SET grants provide tuition assistance to current students who are facing emergencies that are a barrier to continuing with their degree program.

Maximum award: $1,500

What it Covers

  • Tuition assistance

 

Who Is Eligible
Current undergraduate and graduate degree students, including undocumented students and students with DACA, who are facing emergencies that are impeding their ability to continue forward in their degree program. This grant is for non-CUSP-participating students in good academic standing who owe $1,500 or less in tuition.

How to Apply
Apply for a SET grant in the Wellness Center or visit the Emergency Funding webpage.

Contact
Wellness Center: Malaine Clarke, 212-621-4101, maclarke@jjay.cuny.edu,  NB, L.68.00 
 

CUSP Completion Grant

The Completion for Upper-division Student Program (CUSP) Completion Grants help clear unpaid tuition balances for seniors
with 90+ credits.

Maximum award: Varies, depending on individual student balances—average is typically $1,500–$2,000

WHAT IT COVERS

  • Bursar balances for unpaid tuition

WHO IS ELIGIBLE
Seniors with 90+ credits who are eligible (not currently dismissed or re-admitted after dismissal), as identified by the College.

HOW TO APPLY
Students must first complete the FAFSA to determine need and remaining Financial Aid funding that could be applied, if any. (Undocumented students need not complete a FAFSA.) After FAFSA is loaded, Financial Aid advisor confirms need. Then students meet with a CUSP advisor for Academic Completion Plan and grant application.

CONTACT
CUSP Office: Dana Prieto, 212-887-6213, dprieto@jjay.cuny.edu, HH, 221

 

Book Voucher

With funding from the Petrie Foundation, the College provides book vouchers to current students who need help with obtaining books for their courses

Maximum award: $100–$500

WHAT IT COVERS

  • Books

WHO IS ELIGIBLE
Current students who have paid tuition to the College.

HOW TO APPLY
Students may apply for a Book Voucher in the Wellness Center or visit the Emergency Funding webpage.

CONTACT
Wellness Center: Malaine Clarke, 212-621-4101, maclarke@jjay.cuny.edu, NB, L.68.00 

FAQs About Book Vouchers

Q1: Who can apply?
A1: Students must be currently registered for courses and have paid tuition to the College

Q2: How can I apply?
A2: Email the emergency funding mailbox at emergencyfunding@jjay.cuny.edu and include a a copy of your course syllabus and a link to your book cart including shipping and handling from the John Jay College Bookstore (only).

Q3: When can a Book Voucher be requested?
A3: Students are encouraged to secure their textbooks early in the semester to ensure their academic success.  Therefore, priority is given to applications submitted within the first two weeks of classes.

Q4: How does it work?
A4: A student can receive a Book Voucher once per semester in order to purchase up to $500.00 worth of textbooks and/or textbook codes. Because of this limit, before requesting a Book Voucher students are encouraged to check that all the textbooks and/or class codes they need to order with the Book Voucher are available at the John Jay College Bookstore.

Q5: Do I have to pay the Book Voucher back?
A5: No

Q6: Can I buy class codes with my Book Voucher?
A6: Yes. You can purchase only books and/or class codes listed on your class schedule.

Q7: Can I get a cash refund on my purchases?
A7: No. The Book Voucher has NO CASH VALUE.

 

STEM Acceleration Program

This STEM Acceleration program provides winter and summer tuition assistance for STEM majors.

Maximum award: Balance for one course after all aid has been applied.

WHAT IT COVERS

  • Winter and summer tuition fees (after all aid has been applied)

WHO IS ELIGIBLE
Current STEM majors who are one class short of completing 30 or 60 credits within one or two years respectively

HOW TO APPLY
Eligible students will be identified and recruited by SASP.

CONTACT
SASP: Briana Gerena, 646-781-5233, bgerena@jjay.cuny.edu, 014W

 

 

Summer Acceleration Tuition Waiver Program

(BOT Tuition waiver) Summer Acceleration Tuition Waiver Program provides summer tuition assistance for eligible students.

Maximum award: Balance for one course after all aid has been applied.

WHAT IT COVERS

  • Summer tuition fees (after all aid has been applied)

WHO IS ELIGIBLE
Current students who are TAP-eligible freshmen and sophomores and are one class short of completing 30 or 60 credits within one or two years respectively

HOW TO APPLY
Eligible students will be identified and recruited by SASP.

CONTACT
SASP: Briana Gerena, 646-781-5233, bgerena@jjay.cuny.edu, 014W

 

 

Report a Concern

For resources to hear and investigate complaints of inappropriate conduct and to provide support to those who may be affected by such conduct, please see:  https://www.jjay.cuny.edu/report-complaint